Job Description

Senior OmniStudio Developer 

About the role

• Senior hands-on developer on federal and healthcare Salesforce engagements
• Owns OmniStudio design, build, and technical quality across multi-release programs
• Requires Public Trust clearance eligibility
• Reports into the Customer Success & Delivery org; works alongside engagement managers, architects, developers, QA, client product owners, and stakeholders

What you'll do

• Lead design and build of OmniScripts, FlexCards, Integration Procedures, DataRaptors, and Data Mappers
• Architect integrations between OmniStudio, Apex, LWC, and external systems (REST, SOAP, MuleSoft, AppExchange packages)
• Extend Salesforce Industries clouds — Health Cloud, Public Sector Solutions, Financial Services Cloud
• Own code reviews, CI/CD pipelines (Copado, Gearset, Flosum, or DevOps Center), and migration strategy
• Translate ambiguous client requirements into well-scoped technical solutions; push back when scope is unrealistic
• Mentor mid-level and offshore developers; raise the bar on quality and AI-augmented practices
• Participate in client discovery, design reviews, and demos
• Contribute to Synaptic's reusable IP — patterns, accelerators, prompt libraries

Required — Technical

• 7+ years Salesforce development, 4+ years hands-on OmniStudio (formerly Vlocity)
• Salesforce Certified OmniStudio Developer or Consultant (current)
• One or more of: Platform Developer II, Application Architect, Industries CPQ Developer
• Deep expertise in OmniScripts, FlexCards, Integration Procedures, DataRaptors, and OmniStudio + LWC patterns
• Strong Apex, LWC, SOQL/SOSL, async processing, platform fundamentals
• Production experience in Health Cloud, Public Sector Solutions, or Financial Services Cloud
• Salesforce DevOps tooling (Copado, Gearset, Flosum, or DevOps Center) with disciplined CI/CD for OmniStudio packages
• Strong grasp of Salesforce security: profiles, perm sets, sharing, FLS, Named Credentials, OAuth, JWT
• Track record delivering on time within fixed-fee or capped consulting engagements

Required — AI-Forward Development (core requirement, not nice-to-have)

• Daily, fluent use of AI coding assistants (Claude Code, Cursor, Copilot, Windsurf, etc.) in real production work
• Effective prompt engineering for code generation, refactoring, code review, test authoring
• Applied AI to Salesforce-specific work: Apex generation/review, OmniScript JSON authoring, DataRaptor design, test classes, documentation, metadata migration
• Working understanding of the Salesforce AI stack — Einstein, Agentforce, Prompt Builder, Einstein Trust Layer, Data Cloud — and how it fits HIPAA/federal deployments
• Judgment on when AI output requires hard validation: security, PII, generated test coverage, hallucinated APIs, license/compliance risk
• Comfort building and sharing internal AI workflows — prompt libraries, agentic pipelines, MCP integrations

Public Trust Clearance Requirements

• Must be able to obtain and maintain a Public Trust clearance (Tier 2 / Moderate Risk Public Trust, or higher as required by sponsoring agency)
• U.S. citizen
• Pass federal background investigation: criminal, credit, employment (prior 7 years), education, references
• Pass pre-employment drug screening, including for substances federally controlled regardless of state law
• No unresolved federal tax delinquencies, civil judgments, or other adjudication factors
• Willing to be fingerprinted and undergo periodic reinvestigation
• Disclose foreign contacts, travel, financial interests, and dual citizenship as required
• Must maintain continuous eligibility throughout employment
• Active Public Trust or higher clearance strongly preferred

Preferred

• Working familiarity with HIPAA, HITRUST, FedRAMP, NIST 800-53, or StateRAMP
• Prior consulting/SI experience (Deloitte, Accenture, Slalom, Silverline, NTT, Capgemini, Booz Allen, or peer)
• Managed services, AMS, or hypercare engagement experience with NTE caps and SLA discipline
• Bachelor's in CS, Engineering, or related — or equivalent demonstrated experience

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